Care For Your Loved One

Once you have entrusted us with the care of your loved one we will ensure the appropriate respect and professionalism will be shown towards them.

Your loved one will be taken from their place of death to our specialist modern mortuary facilities. We take enormous pride in the quality of our facilities and employ a team of professional, qualified embalmers who work alongside our team of dedicated funeral operatives, who will ensure the right level of care is given.

You might wish to consider providing us with items of clothing for your loved one to be dressed in, maybe a favourite outfit or something chosen by family and friends. Alternatively, we can provide a traditional shroud, although this has become less common as providing own clothing can help when visiting the chapels of rest.

Visiting the Chapel of Rest

In most cases, it will be possible to visit the person who has passed away in our private chapel of rest before the funeral and say your last goodbyes. Some people find this helps them come to terms with the death, especially if it was unexpected.

It is entirely your decision if you wish to visit or not; at the time of arrangement, your funeral arranger will discuss this with you to help you make the right decision for you.

Once the coffin or casket has been decided upon, you will be asked to choose what you would like the person who has died to be dressed in. This could be their own clothes or one of our range of gowns which complement the style of coffin or casket. If you choose their own clothes, we would need a full complement, (including underwear). Shoes may also be worn for viewing but may need to be removed at the final stage before cremation depending upon the material – your arranger will advise you.

Once all of the legal documentation has been completed by the doctors or coroner we will begin our preparation for the chapel of rest. Your funeral arranger will contact you to advise when visiting the chapels of rest is possible. We advise making appointments when visiting the chapels of rest, the usual opening times of all our locations are detailed below. Should you wish to visit outside of these hours we will accommodate you, in some cases additional fees may apply.

We strongly believe everyone entrusted to our care should be treated with the utmost respect and dignity. We always endeavor to make visiting your loved one as peaceful as possible, however, if you require any further care or assistance please ask a member of staff.

Our Care Team

We are extremely fortunate to have a dedicated care team working in our funeral home and operating in the best facilities. Their unwavering commitment to providing high-quality service ensures that every aspect of family needs is prioritized. This team of professionals is equipped with extensive training and experience, allowing them to deliver compassionate and efficient services tailored to individual circumstances.

The facilities in which they operate meet the highest standards, supporting innovative practices and the latest advancements in end-of-life care. This combination of skilled personnel and state-of-the-art environments enhances overall safety and comfort for all families. The synergy between our care team and the exceptional facilities contributes to a supportive atmosphere, assuring that each family's experience is as positive as possible.

This dedication allows us to focus on achieving the best outcomes for those we serve, fostering an environment of trust and reassurance. We take great pride in the collaborative approach our team embodies, responding effectively to the challenges of our work while maintaining the highest levels of care and compassion.

  • Amy Harding

    Mortuary Operative

    With a gentle touch and a deep sense of compassion, Amy lovingly prepares your loved one for their final journey. Her attention to detail and quiet dedication ensure that each person is cared for with dignity, respect, and tenderness.

  • Dave Poole MBIE

    Embalmer

    Dave has been a valuable member of our team for nearly 20 years, consistently demonstrating his dedication and commitment. With extensive experience and a compassionate approach, Dave strives to ensure that your loved one receives the care and attention they deserve.

  • Naomi Paget

    Mortuary Operative

    With warmth and sensitivity, Naomi ensures your loved one is gently prepared and cared for prior to their final journey. Her calm presence and respectful approach offer comfort and reassurance during a difficult time.

  • Stuart Ashton MBIE

    Embalmer

    Working alongside Dave, Stuart takes great care in ensuring your loved one is respectfully presented and looked after with dignity. His quiet attention to detail help provide families with comfort and peace of mind.

Our Private Chapels of Rest

Situated in the heart of Bristol, our private chapels of rest provide a peaceful and tranquil environment where families can spend precious time with their loved one. Our chapels have been thoughtfully designed to offer calm, comfort, and privacy, creating a quiet space for reflection, remembrance, and farewell.

We understand how important it is to have the opportunity to say goodbye in your own way and in your own time. That’s why we take great care to ensure your loved one is gently prepared and looked after with the utmost dignity, compassion, and respect before resting in our chapel. Whether you choose to visit alone or with family and friends, you can do so knowing they are in a place of serenity and care.

Our chapels are open to visitors Monday to Friday, from 9am until 5pm. Should you wish to visit outside of these hours, we are more than happy to accommodate your needs with an appointment. We are here to support you every step of the way, and will always do our best to make your time here as peaceful and meaningful as possible.